At Wave, advising is at the core of what we do and who we are. Beginning in the late ’90s, our consulting first ethos has allowed us to create a personalized solution for each customer’s individual requirements instead of a catch-all program. We work hand-in-hand with our clients throughout Charlotte, spending assets and time so that we have a total understanding of their challenges and desires and can create a personalized approach to strategic digital transformation.

Back Office Modernization

The Back Office is the core of your organization. If your workflows have a lot of bottlenecks, the resulting productivity loss will spread throughout your entire company. For example, let’s say a organization acquires a new client in minutes but requires a month to spin up a new employee or vendor. That’s a challenge because both your employees' skills and your partner’s products play a important role in providing exceptional service to the customer. Therefore, if those elements are not operating efficiently, your customer is ultimately the one who suffers. Your Front Office can only be as capable as your Back Office, and both must be incorporated in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our competence encompasses a complete understanding of your business standards as well as the technology that efficiently delivers intelligent information. We how to ask the right questions and can define the right data to resolve questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Outlining a plan is the most crucial piece of a migration. Every migration must have a certain amount of strategic digital transformation of the information moving from the source repository to the destination. Considerations must include folder structure, metadata mapping, security, search capabilities, and many other components that will allows users to find pertinent information. It is critical that you spend the time to understand the problems you have and what is needed to move ahead.

 
 
 

Intelligent Information Management

It is widely understood that the modern organization depends on several sources to compile information whether it’s a ERP, CRM, HCM, or ECM. Regardless of which system you’re using, it consists of vital business data and content that is crucial to the success of your company. Both organizations and their customers need information from multiple places to complete work, and this adds additional challenges if that information is not easily available. The legacy route was to combine input into a central location but this approach is not sustainable forever as one tool can’t maintain everything, particularly in some mid-range to large businesses.