July 28, 2021

OpenText vs MFiles: Which is Better for Business Process Automation?

Is your Charlotte-area company leveraging business process automation software to streamline workflows and further advance your team's yield? If not, you’re probably consuming precious time and financial pluses.

With the innovations of business process automation, you can computerize samely, rules-based workflows, therefore making your business tasks more effective, sparing man-hours, and guaranteeing your staff can concentrate on work that develop the organization.

Right now, we're analyzing two of the frequently used enterprise content management (ECM) software obtainable today for business process automation: M-Files and OpenText. We'll evaluate both, next to each other and share how we maximize these tools at Wave.

However, first, let's start with a primer on what business process automation is and how it operates.

What is business process automation?

Business process automation (BPA), also called business process management (BPM), is the application of machine-driven technology to establish routine, rules-based processes such as sending records, data entry, training a new employee, sending wages, or processing accounts payable transactions.

Advanced automation platforms makes use of revolutionary tech like robotic process automation (RPA), artificial intelligence (AI), and machine learning (ML) to deal with these monotonous tasks on a human's behalf.

By automating tasks that would more often than not consume relevant man-hours, you can divert your prized human resources to other areas of the business where they can be more productive.

Automation also reduces the chance of human error, miscalculation, and process logjams - all of which take away from an organization's main point.

How do I know which tasks I can automate?

Not every business process is befitting for business process automation. The right task is one that is done routinely and can be attributed to user-generated regulations and actions.

What to search for in a process that can be automated:

  • Does it demand that it be systematically done similarly throughout the organization?

  • Is it a standard, replicable process?

  • Is it vital that the task is perfect?

  • Does the process require a large amount of work?

  • Does it require several people to do?

  • Is it delay-sensitive?

  • Is it needed that there’s an audit report for this process?

M-Files vs OpenText Comparison



M-Files

OpenText Documentum

Pricing

By quote

By quote


Prices vary between Documentum and AX

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

Email/Help Desk

Forum

Knowledge Base

Phone

Chat

Email

Phone

Chat

Training

In-person

Online

Webinars

Documentation

Videos

In-person

Online

Documentation

Features

Access Controls

Android/iOS Mobile app

Archiving & Retention

Audit Trail

Collaboration Tools

Compliance Tracking

Content Management

Customizable Templates

Digital Asset Management

Document Management

Drag & Drop

Electronic Signature

Encryption

File Conversion

File Recovery

Full-Text Search

Governance

Offline Access

OCR

Search/Filter

Real-time Sync

Version Control

Workflow Management

Access Controls

Administration

Advanced File Versions

Analytics

Business application

Capture

Collaboration

Content Security

Content management

Delivery models

File Sharing

Governance

API

Metadata Search

Microsoft Office 365 Integration

Records Management

SAP Payment Automation

Security, 2FA, SSO

Workflow Automation



M-Files Pros and Cons

M-Files is a strong ECM system that offers both on-premise, cloud solutions, or a hybrid version depending on your business needs. It offers automation technology to standardize your business procedures and workflows together with intelligent information management.

At Wave, we often utilize M-Files as a unidirectional information receiver for a client's different tools and information. Thereby, we can assist our clientele facing rapid development, the ability to connect all of their operations and information, and acquire greater promptness during digital transformation.

M-Files is a great, expandable application for customers who have no colossus ECM like OpenText Documentum already installed in their business.

Be that as it may, with MFiles it's critical to keep in mind that constructing automation requires the investment of an add-on referred to as a 'vault'. M-Files accessible vaults are Document Management, Contract Management, Back Office, HR, Project Management, GDPR, and QMS.

The rate is determined on a case-by-case foundation influenced by the features your business needs.

OpenText Pros and Cons

OpenText is an Enterprise Information Management (EIM) platform that empowers businesses to better utilize enterprise details, program156] tedious processes, build a more extensible business model, and minimize risks related to information governance and intellectual property.

It can be unfurled on-premises in a data facility or via the cloud.

At Wave, we normally see OpenText tools operated by using one of the following methods: with Documentum as a deeply embedded ECM or with Application Extender (AX) which acts as a reduced, build-as-you-go replacement to Documentum.

Documentum comes fully equipped and prepared to clear up any organizational complication you have. The problem with Documentum is that the interface is a little intricate, it requires tedious upkeep, and upgrades, along with the application itself, are expensive.

For companies that have formerly invested in Documentum and don’t want to uproot the application and start over, Wave can aid with tool upgrades and enhancements so that organizations can maximize their ECM system.

With Application Extender, the user experience and user interface (UI/UX) are rather different from Documentum which a number of users like.

It's an excellent alternative for businesses who don't want to put money on Documentum, and it can be constructed to figure out any enterprise difficulty.

The downside to AX is that it by no means completely loaded once purchased like Documentum, instead, connectors and extras will need to be built in to generate increased functionality and build automated tasks.

Similar to M-Files, the rate of Documentum and Application Extender are set on a case-by-case foundation depending on the features your organization calls for.

Let Wave Help You Implement and Streamline Your BPA Software

If your organization is new to business process automation, or you have started automating processes but want to greatly improve your tools to perform more, Wave can assist you.

Wave serves companies similar to yours every day to implement automation cloud, SaaS or on-premise solutions, content management systems (CMS), and enterprise resource planning (ERP) platforms.

We assist our clients to simplify their work throughout the entire lifecycle, program tedious, repetitive processes, and unite the entire data ecosystem to remove siloes and establish lifelong upgradeability for theircompany.

Already putting to use a legacy tool, and have no desire to start all over again? No problem!

Wave can go hand-in-hand with your enterprise and enhance your current business applications via add-ons, unifications, and connectors so you can get more from your current data ecosystem without having to start from scratch with a new service company.

We're comfortable working with ECM tools like M-Files, OpenText and Microsoft Sharepoint, or every other content services software you're currently implementing.

If you have any inquiries about how Wave can assist your digital transformation and business process automation in your Charlotte company, contact us today.


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